Privacy Policy

Why We Collect Data

We collect personal information that you voluntarily provide, including your name, email address, company name, contact number, and any other information you choose to submit through our website, contact forms, email communications, or other interactions with us.

We collect this information to establish and maintain communication with prospective and existing clients, respond to inquiries, deliver our services, improve our business operations, and fulfill our contractual and legal obligations. We collect only the personal information necessary to achieve these purposes.

What We Do With the Data

The personal information we collect may be used to:

• Respond to inquiries and requests;
• Provide quotations, proposals, and requested services;
• Communicate project updates, business announcements, and service-related information;
• Send newsletters, event invitations, and promotional communications where permitted or with your consent;
• Manage client relationships and provide customer support;
• Improve our website, products, services, and user experience;
• Analyze website usage and performance to enhance our digital services; and
• Maintain internal business records necessary for our operations.

We do not use your personal information for purposes that are incompatible with those described in this Privacy Policy without your consent or as otherwise permitted by law.

How Long We Store the Data

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Upon receipt of a verified request for deletion, the associated personal information will be retained in an inactive and inaccessible state for up to six (6) months to allow recovery if the deletion request is withdrawn. If no recovery request is received within the retention period, the personal information will be securely and permanently deleted.

When We Delete the Data

Personal information is permanently deleted after the six (6)-month retention period following a verified deletion request. Once permanently deleted, the data cannot be recovered.

Sharing of Your Information

We do not sell, rent, or lease your personal information to third parties.

We may share your personal information with trusted service providers that support our business operations, such as website hosting, cloud infrastructure, email delivery, customer relationship management, analytics, and marketing services. These service providers are required to protect your personal information and use it only for the purposes authorized by Digiteer Inc.

How We Protect the Data

Digiteer Inc. implements appropriate organizational, physical, and technical security measures to safeguard personal information. These measures include controlled access, secure infrastructure, encryption where appropriate, and regular monitoring of our systems to help protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Risks and Safeguards

While we implement reasonable safeguards to protect your personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are encouraged to protect their personal information and promptly report any suspected unauthorized access or misuse involving their information.

Data Subject Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed that your personal data is being collected and processed;
• Access and obtain a copy of your personal data;
• Correct or update inaccurate or incomplete personal data;
• Object to the processing of your personal data, subject to applicable legal and contractual limitations;
• Withdraw your consent where processing is based on consent;
• Request the deletion or blocking of your personal data, subject to applicable legal and operational limitations;
• Request data portability, where applicable; and
• Lodge a complaint with the appropriate regulatory authority if you believe your rights under the Data Privacy Act have been violated.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal requirements. Any updates will be posted on this page and will take effect upon publication unless otherwise stated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, you may contact us through:

Business Inquiries

bizdev@digiteer.digital

Phone

(+63) 917 565 5806

Data Protection Officer (DPO)

dpo@digiteer.digital